At Bata Food, we receive a large number of requests for samples from our business partners. We understand the importance of sample evaluation prior to purchase in our industry. However, due to our extensive product portfolio, we receive dozens of requests for samples on a weekly basis, which makes the cost of international courier services a significant expense.

Therefore, we have implemented the following sample shipping policy, which we hope you will understand.

Existing Customers

  • Sample shipments up to 500 g gross weight are free of charge.
  • Samples weighing over 500g gross are shipped at the customer’s expense.

Existing customers may;

  • Collect samples with their own courier directly from our offices or warehouses.
  • Provide us with their contracted courier account number for us to arrange shipping.
  • Pay the DHL (in EU / Turkey) or UPS (in the US) charge directly to Bata Food (if the customer doesn’t have any contracted courier account)

Prospective Customers

  • Sample shipments up to 500 g gross weight are free of charge upon signing a Subject to Sample Approval Contract.
  • Other sample shipments regardless of weight are shipped at the customer’s expense.

Prospective customers may;

  • Collect samples with their own courier directly from our offices or warehouses.
  • Provide us with their contracted courier account number for us to arrange shipping.
  • Pay the DHL (in EU / Turkey) or UPS (in the US) charge directly to Bata Food (if the customer doesn’t have any contracted courier account)